Service Terms &Conditions
These terms govern the use of our services and establish the foundation for our professional relationship with clients.
Terms of Service Overview
These Terms of Service ("Terms") govern your use of Siznex services and website. These terms constitute a legally binding agreement between you and Siznex. Last updated: December 15, 2024.
Please read these terms carefully before using our services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using Siznex services, you accept and agree to be bound by these Terms of Service.
If you do not agree to these terms, please do not use our services or website.
We reserve the right to modify these terms at any time with notice to users.
Continued use of our services after changes constitutes acceptance of the new terms.
2. Services Description
Siznex provides software development, mobile app development, web development, and related technology services.
We offer custom software solutions, UI/UX design, quality assurance, and digital transformation services.
All services are provided according to the specifications agreed upon in individual service agreements.
Service delivery timelines and specifications will be outlined in project-specific contracts.
3. Client Responsibilities
Provide accurate and complete information necessary for project completion.
Respond to requests for feedback and approvals within agreed timeframes.
Ensure you have the right to use any materials, content, or intellectual property provided to us.
Make payments according to the agreed schedule and terms in your service agreement.
4. Intellectual Property
Upon full payment, clients receive ownership of custom-developed software and applications.
Siznex retains rights to general methodologies, techniques, and know-how used in service delivery.
Third-party components and open-source software remain subject to their respective licenses.
Siznex may use project experience and non-confidential learnings for future service improvement.
5. Payment Terms
Payment terms are specified in individual service agreements and project contracts.
Invoices are typically due within 30 days of receipt unless otherwise agreed.
Late payments may incur interest charges as specified in the service agreement.
Disputed charges must be reported within 30 days of invoice date.
6. Confidentiality
We maintain strict confidentiality of all client information and project details.
Non-disclosure agreements (NDAs) are available and recommended for sensitive projects.
Client information is only shared with team members directly involved in project delivery.
We implement appropriate security measures to protect confidential information.
7. Warranties and Disclaimers
We warrant that services will be performed with professional skill and care.
Software is provided 'as is' after acceptance, with warranty periods specified in service agreements.
We disclaim warranties of merchantability and fitness for particular purposes beyond our control.
Client testing and acceptance procedures are outlined in individual project agreements.
8. Limitation of Liability
Our liability is limited to the total amount paid for the specific service in question.
We are not liable for indirect, consequential, or punitive damages.
Liability limitations do not apply to cases of gross negligence or willful misconduct.
Clients are responsible for maintaining backups and disaster recovery procedures.
9. Termination
Either party may terminate services with written notice as specified in service agreements.
Upon termination, clients receive all completed work and pay for services rendered.
Confidentiality obligations survive termination of the service relationship.
Termination procedures and deliverables are detailed in individual project contracts.
10. Governing Law and Disputes
These terms are governed by the laws of the State of New York, without regard to conflict of law principles.
Any disputes arising from these terms or our services will be resolved through binding arbitration in New York, NY.
Both parties waive the right to trial by jury and class action lawsuits.
We encourage resolving disputes through direct communication before formal proceedings.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact us:
Terms Updates
We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated to active clients.
The most current version of these terms will always be available on our website with the last updated date clearly indicated.
Ready to Work Together?
Now that you understand our terms, let's discuss how we can help bring your project to life with our professional services.